Susan Eick thought she knew just about everything that she needed to be a successful CEO. However, even after working for more than 25 years in Corporate America and Canada, she found out that she was wrong. It wasn’t until she learned how to be real with her team, to let her softer side show, that she was able to gain any ground with them. Listen in to Susan’s interview with Michelle McGlade, host of “She’s Talking Back” here.